COMPLAINT RESOLUTION
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Formal Complaint Procedure The formal procedure for filing and resolving complaints is provided in Section 7.2 of Gulf South Pipeline Company's gas tariff. Pursuant to this procedure, all complaints by potential shippers shall be directed in writing to the following: |
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General Counsel Gulf South Pipeline Company, LP P.O. Box 1478 Houston, TX 77251-1478 |
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Legal Claims Any legal claims or other legal matters should be directed to: |
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Michael McMahon Gulf South Pipeline Company, LP P.O. Box 1478 Houston, TX 77251-1478 mike.mcmahon@bwpmlp.com 713-479-8059 |
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Customer Service Disputes Any Customer Service problem or issue should be directed to your Account Manager or Point Analyst. The following addresses or phone number may be used to contact Customer Service: |
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Derryl Morgan Gulf South Pipeline Company, LP P.O. Box 1478 Houston, TX 77251-1478 customeractivities@bwpmlp.com 888-315-5005 |
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Operations Issues Any operations issues other than pipeline emergencies should be directed to: |
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Brian Cody Senior Vice President of Asset Management Gulf South Pipeline Company, LP P. O. Box 1478 Houston, TX 77251-1478 brian.cody@bwpmlp.com 713-479-8124 |
| Note: For Operational Emergencies, please call 800-850-0051. |